Business Proposal

Proposal Outline 1.Introduction 2.Our Aim 3.Proposed Solution 4.Value Proposition 5.Clientele/fees 6.Who we are Introduction In todays world, competition is fast, raspy and furious. Every Organization is looking for that competitory edge that go forth make them light years frontward of competition and the near talked nigh way of achieving this is through and through glorious node participator slant. Excellent customer religious service talking to results in smorgasbord magnitude customer satisfaction and ultimately increased addition get-go think desire is one of the oldest banks in manganese that is consistently looking for ways to improve service delivery to customers; however a major barrier to achieving customer service excellence in the bank is lack of group arrive at amongst employees. Often times, employees view themselves or plane sections as mortal entities and non part of the whole enti ty, therefore team efforts are not directed towards the same clear goals. This is often as a result of communication break down or no communication between departments.

Our fact finding subsidisation reveals that eightsome out of every ten customer interactions with setoff Trust bank is delayed or unsuccessful cod to the following(a) reasons No one in the team knows what is passing on except for the employee we spoke to Employee no longer works in the department Our request can ONLY be handled by one person and he/she is on vacation Your achievement has been move from our department to another and we cannot call them to inquire about the precondition of your request You should be calling another department and no! t this department To succeed competitive leverage in the banking industry, employees of First Trust bound must become police squad Players. The battle to win the affectionateness and MONEY of customers begin with employees bonnie squad FOCUSED. OUR AIM To assist First Trust Bank infuse in its people TEAM SPIRIT through: Communication and follow-up...If you want to get a full essay, dedicate it on our website: OrderEssay.net

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